How fast will my order arrive?
Within 1 hour of order confirmation.
What are your delivery hours?
We deliver every day from 9:30 AM to 9:00 PM. Orders placed after 9:00 PM are delivered the next morning.
Which areas do you deliver to?
We deliver across Dehradun. Call us on +91 74090 70956 if you’re not sure whether we cover your area.
Is there a minimum order amount or delivery charge?
Any minimum order amount or delivery charge is shown at checkout before you pay.
What payment methods do you accept?
All payment options available for your order are shown at checkout.
Can I cancel my order?
Yes, before it is dispatched. Orders cannot be cancelled after delivery.
What if I receive a damaged, expired or wrong item?
Contact us within 24 hours of delivery with a photo, and we will replace it or refund you.
How long do refunds take?
Refunds are processed within 7 days of approval.
Are your products genuine?
Yes. We stock only genuine products from trusted brands and authorised suppliers.
Can I order in bulk?
Yes. We carry bulk packs such as 25–26 kg rice. For larger orders, call us for the best price.
Where is your store?
Rispanapul, Haridwar Bypass Road, Dehradun, Uttarakhand 248001. We are open 9:30 AM – 9:00 PM, all 7 days.
How can I contact you?
Phone / WhatsApp: +91 74090 70956 | Email: supermarketbyas@gmail.com