Last updated: 26 September 2026
UrbanBuy DDN (“we”, “us”, “our”) respects your privacy. This policy explains what information we collect when you use urbanbuyddn.com and how we use it.
1. Information we collect
- Details you give us: name, phone number, email, delivery address and order details.
- Payment information is handled by our secure payment partners. We do not store your card, UPI or bank details.
- Technical data such as IP address, browser type and pages visited, collected through cookies and analytics tools.
2. How we use your information
- To process, deliver and support your orders
- To contact you about your order, refunds or queries
- To send offers and updates, only if you choose to receive them
- To improve our website, products and service
- To prevent fraud and meet legal requirements
3. Sharing your information
We do not sell your personal data. We share it only with delivery staff, payment gateways and service providers who help us run the store, and with authorities when required by law.
4. Cookies
We use cookies to keep items in your cart, remember your preferences and understand how the site is used. You can disable cookies in your browser, but some features may not work properly.
5. Data security
We use reasonable security measures to protect your information. No online system is completely secure, but we work to keep your data safe.
6. Your rights
You can ask us to access, correct or delete your personal information by emailing supermarketbyas@gmail.com.
7. Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.
8. Contact
UrbanBuy DDN, Rispanapul, Haridwar Bypass Road, Dehradun, Uttarakhand 248001
Phone / WhatsApp: +91 74090 70956 | Email: supermarketbyas@gmail.com